SALES & RETURN POLICY

    Last updated December 6, 2020

    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

    RETURNS

    All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS

    To return an item, please email customer service at secretary@mgccgeelong.com.au to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

    MG Car Club Geelong

    Attn: Returns

    RMA #

    GPO Box 296  

    Geelong, Victoria 3220  

    Australia  

    Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

    REFUNDS

    After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

    EXCEPTIONS    

    For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

    GST

    GST is not charged on items. Price displayed is total price.

    Shipping

    Shipping is fixed rate $5 within Geelong. Shipping outside Geelong region is calculated at checkout. 

    QUESTIONS

    If you have any questions concerning our return policy, please contact us at: 

    secretary@mgccgeelong.com.au